As a technical writer based in the Southeastern United States. I have been writing, editing, and managing technical content for a financial services company since 1994. I have a diverse writing background with experience in creating many types of content:
- Process, procedure, and reference guides
- Corporate policies and standards
- Product guides
- Offerings sheets
- Portable Document Format (PDF) forms
- Job aids and FAQs
- Internal information bulletins
- Process flows and other diagrams
- Screen captures and images
I also have years of experience in creating and managing corporate intranet sites.
I am experienced in working closely with both domestic and international content owners and subject experts in cross-functional project teams such as business, information technology, security, human resources, finance, and operations. Please refer to my resume to learn more about my work experience and abilities.
My previous writing work is of a sensitive and confidential nature. To show my writing skills, I have created general writing samples on a variety of topics:
Concept Document. Extended definition. Proposal Document. Cover letter and proposal in response to a request for proposal (RFP). Recommendation Report. Product comparison and recommendation. User Guide. Reference and procedural instructions to guide users in learning to use a software application. Swimlane Diagram. High-level process flow involving multiple roles. Mind Mapping Diagram. Map of high-level topics created during planning and analysis stage of a new document.
Instructional Document. Directions that teach how to perform specific tasks to reach a desired outcome. Data Report. Analysis of charts and graphs to explain data findings. Computer-oriented Document. Description of basic commands and procedures to use in navigating a computer application. Technical Article. Article suitable for magazine or online publication.